Home > News, Tips and Tutorials > For Advanced Users: Using FTP and WebDAV to access your files within other apps

For Advanced Users: Using FTP and WebDAV to access your files within other apps

10th June 2011 by Category: News, Tips and Tutorials Comments


Livedrive have always believed that one of our tasks is to make your online data as accessible as possible, so that you can use it in any way you like. That’s one of the reasons why we are so excited about our new Pro Suite package – which, along with providing both Livedrive Backup and Livedrive Briefcase in one easy solution, also lets you access your 5TB of online storage using FTP and WebDAV.

What are FTP and WebDAV?

FTP and WebDAV are two different ways that applications can communicate with your online storage. Using any of these services (or “protocols”), applications can see what files are in your account, and upload and download files. Many applications and operating systems support at least one of these standards, which means that you can access your files from within a whole range of software and in new and innovative ways.

Why use these services instead of the Livedrive Desktop Software?

Many customers won’t need to. The Livedrive Desktop Software makes accessing files on your computer so easy, and for the vast majority of Livedrive users it provides everything you’ll need. We recommend using the Livedrive Desktop Software where possible.

However there are customers who use operating systems that we don’t yet support, or developers who want to create software that uses Livedrive’s storage, or people who want to automate or access their online storage from within other software. For these customers, FTP and WebDAV are ideal solutions. Please note they are only available to Pro Suite and Business users.

How can I use FTP and WebDAV?

There are many different applications out there that support these services. For example, you could:

  • Access your files from within apps on your mobile phone
  • Display your files as an online drive in Ubuntu or other flavours of Linux
  • Set up third party backup software to upload files directly to Livedrive
  • Get your digital camera to upload photos to your Briefcase as soon as you get home

Over the next few months we’ll produce a range of tutorials that show you how to access your files from within applications such as these, but one of the most common ways to access files is to use a FTP or WebDAV client – which is software that’s specially designed to access files on services such as Livedrive.

Using FTP from FileZilla

FileZilla is a very popular open source FTP client, available for Windows, Mac and Linux. You can download it from here. Using FileZilla you will be able to browse your Livedrive Briefcase (and Team Folders if you’re a business customer) using FTP.

When you’ve installed and opened FileZilla, the first thing you’ll want to do is add your Livedrive account to it. Go to File > Site Manager and click on New Site.

Please use the following details:

  • Host: ftp.livedrive.com
  • Port: leave blank, or 21
  • Protocol: FTP
  • Username: your Livedrive account email address
  • Password: your Livedrive password

Click on the Connect button and FileZilla will connect to your account. You will find you can browse your files in the same way that you would on your computer, and can drag and drop files between your computer and your Livedrive account.

Using WebDAV from Cyberduck

Cyberduck is a popular open source client for Windows and Mac. You can download it here. It supports a number of different protocols – including FTP, so you could use it in the FTP example above instead of FileZilla if you wanted. However one extra protocol that Cyberduck supports is WebDAV.

WebDAV is a very flexible protocol that has been around for a long time, but is increasingly popular as a way for software to talk to remote files. There are many operating systems and applications that now support WebDAV.

Once you’ve installed and opened Cyberduck, click on Open Connection to bring up the new connection window. In the dropdown at the top, you can select the type of connection. Select “WebDAV (Web-based Distributed Authoring and Versioning” for unencrypted WebDAV, or “WebDAV (HTTP/SSL)” for encrypted WebDAV. Then enter the following details:

  • Connection Type: WebDAV (HTTPS/SSL)
  • Server: webdav.livedrive.com
  • Port: 443
  • Username: your Livedrive email address or subdomain
  • Password: your Livedrive password

Click on connect and Cyberduck will connect to Livedrive. If you have connection problems then try using your Livedrive subdomain rather than your email address – some WebDav clients don’t like accepting the email address. Once connected, just like with FileZilla, you can browse your folders as you would on your computer, and you can drag and drop files between your desktop and Livedrive.

 

    Comments

    1. June 10th, 2011 at 12:24 | #1

      So Previous customers need to upgrade to “Pro Suite” for SFTP? Which only has 5TB and not unlimited?

    2. June 10th, 2011 at 12:54 | #2

      Yes – that is correct. Although you can add additional space to your account once you’re a Pro Suite customer.

    3. Anthony
      June 24th, 2011 at 10:31 | #3

      Can I use Livedrive as a server for my MS Outlook Business Contact Manager database files?
      (I am a small business with 3 pc’s and want to run my CRM function utilising this space)

    4. June 24th, 2011 at 13:28 | #4

      Hi @Anthony – we haven’t tested it with BCM, and there are many apps like that which don’t particularly like being synced between computers – they prefer to be centralised somewhere. So I would suggest not, to be honest – to be safe.

    5. July 30th, 2011 at 09:46 | #5

      I want to appreciate Livedrive’s recognition of the importance–and the need–for a secure transport for customers who are using Linux; although I consider myself an early adopter and supporter of the original paid Livedrive unlimited storage solution, two primary considerations had limited my ability to apply it fully:

      (1) Whilst ‘m located in Toronto, I also maintain ESX and Amazon EC2 cloud servers at the XO Communications facility in Chicago and the Amazon Virginia facility); there is significant latency and overall low throughput to Livedrive, thus, I haven’t been able to realize Livedrive’s full potential as a full cloud storage solution. I’ve been able to schedule regular backups of log, conf, and other data files; however, transfer rates have averaged around 40-60kbps, making Livedrive inappropriate to mount more dynamic content, at least from my locations.

      I realize that being able to backup via rsync/diff would be expecting too much, but even being able to replace the incremental cost of more responsive Amazon S3/more expensive storage local to the ESX Datastores via curlftpfs–and now with SFTP via sshfs–would more easily justify the increased price and decreased storage plan; and

      (2) World ipv6 day still in recent memory, as an active member of the Canadian Internet Registration Authority, one of whose initiatives continues to be increased ipv6 adoption, it would be more than simply a token gesture to make Livedrive ipv6-reachable–or at the very least, to outline an ipv6 adoption plan so that those of us who wish to plan an active role in the continued viability of the very Internet that I presume all of us here depend on, to varying degrees, can consider Livedrive a proactive part of the transition rather than a contingency or an unknown quantity! Although only one ISP in Toronto that I am aware of (Teksavvy Internet) offers native ipv6 to its DSL customers as a free beta, anyone that can route protocol 41 (or can set up an ipv6 tunnel endpoint in a DMZ for routers that do not otherwise support protocol 41 tunnelling) can easily obtain tunnelled ipv6 from Tunnelbroker; and others who need a more active NAT-traversal tunneling solution can apply for an NAT-traversing tunnel from sixx.net

      One final comment regarding the SFTP implementation is that although the encrption and key exchange provided by the ssh connection provide at least a modicum of demonstrable security–perhaps even the minimum acceptable to some small businesses for “due diligence” purposes, its efficacy is significantly mitigated by the ability to authenticate via password. One of the strengths of an ssh-based connection is the ability to prohibit short (10- to 20-character, for example) passwords and require public key (1024- to 2048-bit) authentication; although there are a significant number of combinations of 10- to 20-character passwords, a simple brute-force approach could easily compromise such a short password, but requiring pubkey at least 100 times longer would not only allow businesses to place confidence in the transport being reasonably secure but also allow automation of the authentication process (again, circumventing the ssh password prompting with a short password only amplifies the exposure).

      Happy Civic Holiday long weekend to those of you in Canada–and abroad, even if it’s not a long weekend!

      [email protected]

    6. August 1st, 2011 at 09:43 | #6

      Thanks for your detailed feedback, @Robin L. M. Cheung. I’ve passed it on to our ops team.

    7. gourav
      September 22nd, 2012 at 20:58 | #7

      Hi,

      I am trying to connect livedrive with flex action script code,with your given information
      (ftp.livedrive.com, port: 21 and 20) my user name and livedrive password, i can connect with other ftp server like freehostia, but i need to upload/download with livedrive.

      let me know how can you help me about this.
      please try to reply me , i can contact to live drive support team for this issue this is very imp for us.

    8. September 25th, 2012 at 15:18 | #8

      @gourav
      Hi Gourav, can you please contact our support department by going to http://support.livedrive.com and submitting a ticket. One of our team will then be in touch to answer your questions.

      Robert

    9. Philip Owen
      September 21st, 2013 at 23:03 | #9

      I use Lotus Approach as a database manager for 12 relate datatables (*.DBF format) on a XP PC. At present only people on the local network in the UK can use them. I have an office in Russia and I want the team in Russia to use the same databases. Does WebDav allow me to share my DBF files between sites? I want real time rather than synced connectivity. Is WebDav any different from sharing files in a synced folder?

      I know Approach will run as a client for a MySQL server. It can even export the *.DBF’s as SQL. Do you have a MySQL solution?

      I tried signing up for a free trial tonight. The clock has started but something failed during the credit card sign up so I don’t have full access to things.

    10. September 24th, 2013 at 11:19 | #10

      @Philip Owen
      Hi Philip,

      Can you please sign into http://support.livedrive.com and click on the submit a ticket option. If you can select the billing option and then list exactly what you did and at what point the card fails we can try to resolve the problem very quickly. If you can also include a screenshot of the failed notice it would be greatly appreciated.

      Regarding WebDav, we support the following commands:

      PROPPATCH
      MKCOL
      GET
      HEAD
      POST
      PUT
      DELETE
      COPY
      MOVE
      LOCK
      UNLOCK

      WebDAV is not our product it’s a generic transfer method like FTP, we can provide you with a storage area which will allow WebDAV connectivity but you would really need to investigate WebDAV to see if it will support what you are trying to do.

      Kind regards
      Robert

    11. Ray
      February 7th, 2014 at 18:14 | #11

      I tried FileZilla and WinSCP to try to ftp/sftp to my account (unlimited storage). It never works. Error Message: Could not connect to server. Same username and password as my desktop software and web portal. I was also trying to change to new passwork, web/desktop works but not for ftp/sftp.

      I was trying to contact tech support, but the support.livedrive.com never let me in to see the support people.

      Not happy with the support.

    12. February 11th, 2014 at 10:10 | #12

      @Ray
      Dear Ray,

      I can see that you have purchased Livedrive from a Reseller. Can you please contact the Reseller directly and they will be able to help you.

      Kind regards,
      Robert

    13. Sanjay
      February 16th, 2014 at 13:02 | #13

      hi there, I’m looking to use livedrive for my photography business use. I’m looking into signing up for the Pro Suite package as the unlimited backup and briefcase suits my needs, before I sign up, I have a few questions:

      With the files that are in the briefcase, do they also get saved to where the files are backed up? Or do I need to set up the files to be backed up separately?

      Am I able to manually ftp my files to my Backup account? And can I access the files? There may be a time where I need to access the backed up files on my computer but may not necessarily want to download every single file.

      Once I’ve backup my folders, am I able to add more files to the backed up folder? For example, I upload “Folder ABC” and then a few months later, I want to add some more files within “Folder ABC”, is this possible? I reason I ask is because in my photography business, I start off with the raw files within a folder and then once I’ve created the jpg files for that client, I’d want to be able to upload the jpg files to the same folder where the raws are. Would this be done automatically or will I have the ability to do it via ftp which would be fine for me.

      Many thanks in advance
      Sanjay

    14. February 18th, 2014 at 10:59 | #14

      @Sanjay
      Dear Sanjay,

      I have answered your questions below:

      1) Files stored in your Briefcase on your computer will be stored on the Briefcase section of the cloud and will not be kept in the same area as your backups. However the files will still be stored on your computer and on the cloud by default.

      2) You can manually FTP your files to your Briefcase but you cannot manually FTP your files to the Backup section of Livedrive. You can access the files without downloading them by logging into our web portal at livedrive.com/login

      3) Backup is like a mirror of your hard drive. Livedrive will automatically add files and folders on your computer to the cloud. If you add, delete or edit a file on your computer, the same will happen in the cloud. If you accidentally delete a file we keep a copy on the cloud for 30 days. In your case you would simply need to put the JPEGs and the RAW files in the same file of your computer and they would be backed up to that folder in the cloud.

      Kind regards,
      The Livedrive team

      3)

    15. Matt C.
      February 20th, 2014 at 22:00 | #15

      @Sanjay
      Hi Sanjay,

      just want to add a note from my experience with FTP.

      I backed up all my photos onto my briefcase using FileZilla – worked well, however I did encounter difficulties with a few things – firstly not all the files created thumbnails when I accessed my account through the browser. Worse than that, I found that for a few files, I wasn’t able to download them properly.

      After consultation with LiveDrive support, it was recommended to use the LiveDrive client to do this instead, so I re-did the files using the LiveDrive Desktop client (it compares the checksum of files, so I didn’t have to wait for ALL the files to upload again) and everything works perfectly.

      It’s a highly recommended service (but keep a local backup of everything too!)

      Regards,
      Matt

    16. Laura
      June 12th, 2015 at 11:33 | #16

      Hi,

      Does this only work with the Pro SUite account? Have the Briefacse and need to restore files encrypted by Cryptolocker style Trojan. FtP would be a good way to do this but won’t connect to the server?

      Livedrive Support have been completely useless!

      Thanks,

      Laura

    17. June 12th, 2015 at 11:40 | #17

      @Laura
      Hi Laura,

      FTP access is only available to Pro Suite and Business account users.

      Kind regards,
      Robert

    1. June 17th, 2011 at 10:33 | #1
    2. July 5th, 2011 at 18:38 | #2