Epson LQ-2180 User Manual

Epson LQ-2180 User Manual

24-pin dot matrix printer
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Summary of Contents for Epson LQ-2180

  • Page 2: Control Panel Buttons And Lights

    Load/Eject button Micro Adjust When holding down the Pause button for three seconds, the printer enters the micro adjust mode. Using the micro adjust feature, you can press the buttons to adjust the top-of-form or tear-off position. See Chapter 2.
  • Page 3 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
  • Page 4 Model: P910C Conforms to the following Directive(s) and Norm(s): Directive 73/23/EEC: EN 60950 Directive 89/336/EEC: EN 55022 Class B EN 61000-3-2 EN 61000-3-3 EN 50082-1 IEC 801-2 IEC 801-3 IEC 801-4 November 1998 H. Horiuchi President of EPSON EUROPE B.V.
  • Page 5: Table Of Contents

    Plugging In the Printer ........1-13...
  • Page 6 Chapter 2 Printing on Continuous Paper Setting the Paper Release Lever ......2-2 Setting the Paper Thickness Lever ......2-3 Loading Multi-Part Forms .
  • Page 7 Printer driver settings overview..... . . 4-20 Using the EPSON Remote! Utility ......4-22 Installing EPSON Remote! .
  • Page 8 About the EPSON Status Monitor 2 Utility ....6-2 Installing EPSON Status Monitor 2 ......6-3 Accessing EPSON Status Monitor 2 .
  • Page 9 Cleaning the Printer ........
  • Page 10 Faxon EPSON........D-5...
  • Page 11 For Hong Kong Users ........D-7 Internet home page .
  • Page 13: Getting To Know Your Printer

    Getting to Know Your Printer ® Your EPSON LQ-2180 24-pin dot matrix printer provides high-quality printing and great performance in a compact design. Features include: a variety of paper paths to suit your printing needs the ability to handle a wide range of paper types, including...
  • Page 14: Easy-To-Use Features

    If you load paper on the front or rear push tractor, you can use the tear-off feature to advance your continuous paper to the printer’s tear-off edge when you finish printing. Then you can easily tear off the printed sheets and save the paper normally lost between documents.
  • Page 15: Available Paper Paths

    Your printer provides a variety of paper paths for printing on continuous and single-sheet paper. As described below, paper can be fed into the printer from the top, front, bottom, or rear. You select the paper path that best suits your current printing needs.
  • Page 16: Printing On Continuous Paper

    If you often need to tear off sheets of continuous paper (for example, if you are printing purchase orders or sales slips), it is best to use a push tractor. This allows you to use the printer’s tear- off edge to easily tear off printed sheets of continuous paper at the perforation.
  • Page 17 The pull tractor provides the best paper jam prevention, and allows you to load continuous paper from the front, rear, or bottom of the printer. However, you cannot use the tear-off feature with the pull tractor. Note:...
  • Page 18 Note: When loading paper in the bottom slot, be sure to use a printer stand with an opening large enough bottom so that the paper can feed through it without obstruction .
  • Page 19 To use the front push tractor with the pull tractor, you need to purchase the optional pull tractor...
  • Page 20: Printing On Single Sheets

    Printing on single sheets As shown below, your printer has two paper entry slots for printing on single sheets: top and front. When continuous paper is loaded on the front or rear push tractor, you can load single sheets in the top or front slot without removing the continuous paper.
  • Page 21 You can load ordinary single sheets, single-sheet multi-part forms, or postcards in the front slot. Note: Always use the front paper slot to load single-sheet multi-part forms that are bound by line glueing only at the side. Getting to Know Your Printer...
  • Page 22: Options

    When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the print head and other printer parts.
  • Page 23: Important Safety Instructions

    Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.
  • Page 24: Print Head Caution Symbol

    Adjust only those controls that are covered by the operating instructions. Printer parts marked with this symbol may be hot. Turn off the printer and let it cool for a few minutes before you touch any printer part marked with this symbol.
  • Page 25: Energy Star Compliance

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.
  • Page 26: Safety Information

    The brown wire must be connected to the terminal in the plug marked with the letter L. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. Getting to Know Your Printer...
  • Page 27: How To Use Your Manuals

    How To Use Your Manuals This User’s Guide provides detailed information on setting up and using your printer. The Quick Reference Guide that also comes with the printer summarizes basic information on how to use the printer. Warnings, Cautions, and Notes This guide uses the following conventions: Warnings must be followed to avoid bodily injury.
  • Page 28 Unpacking the Printer........1-2...
  • Page 29: Unpacking The Printer

    Unpacking the Printer Besides this guide, your printer box should include EPSON printer software disks, a Notice Sheet, and the following items: printer power cord screwdriver Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country in which you bought your printer;...
  • Page 30 Caution: There are several models of the printer designed for different voltages, and it is not possible to adjust the printer for use with another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer.
  • Page 31: Choosing A Place For The Printer

    Follow the guidelines below when selecting a location for your printer. Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or at an angle. Place the printer where you can easily connect it to a network interface cable, if necessary.
  • Page 32: Positioning The Continuous Paper Supply

    Make sure the paper path is clear and unobstructed before you print on continuous paper. (See the next section.) If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 26 kg (57.8 lb).
  • Page 33: Installing Or Replacing The Ribbon Cartridge

    EPSON recommends using genuine EPSON ribbon cartridges (S015086). Products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. Warning: You will need to move the print head by hand to install or replace the ribbon cartridge.
  • Page 34 3. Lift the printer cover by its back edge and then pull it straight up and off. 4. Make sure that the print head is not hot; if it is, let it cool for a few minutes before touching it. Then slide the print head to the ribbon installation position (the indented portion of the paper tension unit) by hand.
  • Page 35 Then turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. ribbon-tightening knob Setting Up the Printer ribbon guide separator...
  • Page 36 7. Hold the cartridge with the ribbon-tightening knob up. Fit the two front notches of the ribbon cartridge over the small pegs on each side of the printer as shown below. Then lay the cartridge flat. 8. Make sure that the two rear notches of the cartridge fit over the small pegs on each side of the printer.
  • Page 37 10. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon as shown above. Then slide the print head from side to side to make sure it moves smoothly. 1-10 Setting Up the Printer ribbon guide...
  • Page 38: Attaching The Paper Guide And Paper Separator

    11. Replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover until it clicks into place. Attaching the Paper Guide and Paper Separator To install the paper guide and paper separator, follow these steps: 1.
  • Page 39 Attach the paper guide by sliding the slots on the bottom of the paper guide over the pegs behind the paper tension unit. paper guide cover 3. Close the paper guide cover. 1-12 Setting Up the Printer paper tension unit...
  • Page 40: Plugging In The Printer

    Operate button is even with the button protectors as shown below. 2. Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your printer’s power cord matches your electrical outlet.
  • Page 41: Connecting The Printer To Your Computer

    Follow the steps below to connect the printer to your computer using the built-in parallel interface. 1. Make sure both the printer and computer are turned off. The printer is off when the surface of the Operate button is even with the button protectors.
  • Page 42: Installing The Printer Software

    With it, you can make settings such as print quality, resolution, and paper size. EPSON Status Monitor 2 (Windows 95/98 only) The EPSON Status Monitor 2 notifies you of printer errors and displays printer status information. EPSON Remote! (Dos-based printer setup utility) The EPSON Remote! Utility allows you to easily change the printer’s default settings from the computer screen.
  • Page 43: Installing In Windows 95, 98, And Nt 4.0

    Driver disk creation utility button and follow the on-screen instruction. For information on opening and using the software, see "Using the Printer Software" in Chapter 4. See also "Using EPSON Status Monitor 2" in Chapter 6. 1-16...
  • Page 44: Installing In Windows 3.1 And Nt 3.5X

    Note: If you wish to make a floppy disk version of the printer software included on your CD-ROM, type EPSETUP instead of SETUP. In the dialog box that appears, click the Driver disk creation utility button and follow the on-screen instruction.
  • Page 45: For Dos Programs

    Choose the EPSON LQ-2180 printer at the appropriate step in the setup or installation procedure of your DOS application program. If the list in your application does not include the LQ-2180 printer, choose the first available printer from this list:...
  • Page 46 Chapter 2 Printing on Continuous Paper Setting the Paper Release Lever ......2-2 Setting the Paper Thickness Lever .
  • Page 47: Setting The Paper Release Lever

    Setting the Paper Release Lever You can load paper in the printer from various paper sources, such as the front push tractor or the paper guide. You set the paper release lever to indicate the paper source you want to use. The table below describes each paper release lever position.
  • Page 48: Setting The Paper Thickness Lever

    Setting the paper thickness lever allows the printer to accommodate various thicknesses of paper. The paper thickness lever is located under the printer cover. You can select one of nine positions identified by the scale next to the lever. paper thickness...
  • Page 49 Use the following table to set the paper thickness lever to match the thickness of your paper. Paper type* Ordinary (single sheets or continuous paper) Thin paper Carbonless multi-part forms with: 2 parts (original + 1 copy) 3 parts (original + 2 copies) 4 parts (original + 3 copies) 5 parts (original + 4 copies) 6 parts (original + 5 copies)
  • Page 50: Loading Multi-Part Forms

    Do not try to print on single sheets with labels because the printer may not feed labels on a shiny backing sheet properly. 15 to 25°C (59 to 77°F)
  • Page 51 Do not load continuous paper with labels in the rear paper slot because the paper path from the rear slot is curved; labels may come off their backing sheet inside the printer and cause a paper jam. Never use the tear-off feature (by pressing the Tear Off/Bin button or turning on the auto tear-off mode as described in “About Your Printer’s Default Settings”...
  • Page 52: Removing Continuous Paper With Labels

    Removing continuous paper with labels To avoid peeling labels off the backing sheet and jamming the printer, follow the steps below when you remove continuous paper with labels from the printer. 1. After you finish printing, tear off the fresh supply of continuous labels at the perforation nearest the paper entry slot.
  • Page 53: Using The Front Push Tractor

    Note: The tractors are installed in the front push and rear push positions when the printer is shipped. The rear push tractor cannot be removed. Installing the tractor in the front push position If a tractor is installed in the front push position, skip to “Loading paper onto the front push tractor“...
  • Page 54: Loading Paper Onto The Front Push Tractor

    1. Open the front paper guide by pulling the tab at the center of the guide. Then remove the guide by grasping both sides and pulling it straight out of the printer. Check that the tractor is installed in the front push position.
  • Page 55 2. Set the paper release lever to the front push tractor position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. 3. Release the left and right sprockets by pushing the sprocket lock levers backward.
  • Page 56 4. Slide the left sprocket to the left margin of your paper using the arrow mark inside the printer. (Printing starts at the arrow mark.) Then pull the lever forward to lock it in place. Note: See “Paper alignment” and “Printable area” in Appendix C for more information on the left margin position.
  • Page 57 7. Slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the sprocket lock down. 8. Attach the front paper guide by sliding it along the printer’s mounting slots as shown below. Then close the front paper guide.
  • Page 58: Removing The Printed Document From The Front

    10. Make sure the printer is on. You may need to check and change the printer driver settings as described in Chapter 4. When the printer receives data, it automatically loads the paper and starts printing. The printed pages are fed over the paper guide toward the back of the printer.
  • Page 59 See “Adjusting the tear-off position” on page 2-40. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. 3. Close the paper guide cover. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing.
  • Page 60: Removing The Front Push Tractor

    4. Press the tractor’s lock tabs, tilt the tractor up, and lift it out of the printer. 5. Replace the front paper guide by sliding it along the printer’s mounting slots until it locks in place. Then close the front paper guide.
  • Page 61: Using The Rear Push Tractor

    Caution: Do not load continuous paper with labels in the rear paper slot; the labels may come off their backing sheet inside the printer and cause a paper jam. To load paper onto the rear push tractor, follow these steps: 1.
  • Page 62 2. Set the paper release lever to the rear push tractor position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. 3. Release the left and right sprockets by pulling the sprocket lock levers forward.
  • Page 63 4. Slide the left sprocket to the left margin of the paper using the scale on the printer. (Printing starts at the “0” mark.) Then push the lever back to lock it in place. Note: See “Paper alignment” and “Printable area” in Appendix C for more information on the left margin position.
  • Page 64 Always close the printer cover before printing. The printer does not print when the cover is open. 10. Make sure the printer is on. You may need to check and change the printer driver settings as described in Chapter 4.
  • Page 65: Removing The Printed Document From The Rear

    See “Adjusting the tear-off position” on page 2-40. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. 3. Close the paper guide cover. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing.
  • Page 66: Using The Tractor In The Pull Position

    Caution: Do not load continuous paper with labels in the rear paper slot; the labels may come off their backing sheet inside the printer and cause a paper jam. To further reduce the chance of paper jams and improve the performance of continuous paper, you can use two tractors in combination.
  • Page 67: Installing The Tractor In The Pull Position

    The tractor in the rear push position cannot be removed. To install a tractor in the pull position, follow these steps: 1. Make sure the printer is turned off. Lift the printer cover up and off the printer. 2. Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer.
  • Page 68: Loading Paper Onto The Pull Tractor

    Caution: Do not load continuous paper with labels in the rear paper slot; the labels may come off their backing sheet inside the printer and cause a paper jam. Printing on Continuous Paper...
  • Page 69 To load paper onto the pull tractor, follow these steps: 1. Make sure the printer is turned off, and the printer cover is removed. Also check that a tractor is installed in the pull position. 2. Slide the edge guides to the middle of the paper guide.
  • Page 70 5. Slide the left sprocket to the left margin of the paper using the scale on the paper guide as a guide. (Printing starts at the arrow mark.) Then push the lever back to lock it in place. Note: See “Paper alignment” and “Printable area” in Appendix C for more information on the left margin position.
  • Page 71 Then pull up the paper until the perforation between the first and second pages is even with the top of the printer’s ribbon. Before you load paper in the front slot, remove the front paper guide.
  • Page 72 (the position where the printer will start printing) by pressing the LF/FF button or using the micro adjust feature. (To use the micro adjust feature, see “Adjusting the Top-of-Form Position” on page 2-36.) The printer will start printing at the current position without advancing the paper. Caution: Never use the knob to remove slack in the paper or to adjust the top-of-form position;...
  • Page 73 16. You may need to check and change the printer driver settings as described in Chapter 4. Send a print job to the printer. The printer starts printing from the current position without advancing the paper. The printed pages are fed over the paper guide toward the back of the printer.
  • Page 74: Removing Paper From The Pull Tractor

    1. After you finish printing, tear off the fresh supply of paper at the perforation nearest the paper entry slot. 2. Hold down the LF/FF button to eject the paper from the printer. Using two tractors in a push and pull combination To improve continuous paper feeding and reduce paper jams, you can use two tractors at the same time.
  • Page 75 3. Load paper onto the front or rear push tractor as described earlier in this chapter. 4. Turn on the printer. Press the Load/Eject button to advance the paper to the top-of-form position. Then press the LF/FF button until the perforation between the first and second pages is even with the top of the printer’s ribbon.
  • Page 76 11. You may need to check and change the printer driver settings as described in Chapter 4. Send a print job to the printer. The printer starts printing from the current position without advancing the paper. The printed pages are fed over the paper guide toward the back of the printer.
  • Page 77: Removing The Pull Tractor

    1. Remove any paper loaded on the pull tractor as described on page 2-29. 2. Turn off the printer. Then remove the printer cover and lift the paper guide up and off the printer. 3. Press the tractor’s lock tabs, tilt the tractor toward you, and lift it off the printer.
  • Page 78 5. To replace the paper tension unit, lower it onto the printer’s mounting pegs. Then press down both ends of the unit until it clicks into place. 6. Replace the paper guide and printer cover. Then close the paper guide cover.
  • Page 79: Switching Between Printing On Continuous Paper And Printing On Single Sheets

    Note: If continuous paper with labels is loaded in the printer, remove it before switching to single-sheet printing. See “Removing continuous paper with labels” on page 2-7. If a tractor is in the pull position, remove any continuous paper from it before switching to single-sheet printing.
  • Page 80: Switching To Printing On Continuous Paper

    1. If a single sheet remains in the printer, press the Load/Eject button to eject it. Caution: Never use the knob to eject paper while the printer is on; this may damage the printer or cause it to lose the top-of-form position.
  • Page 81: Adjusting The Top-Of-Form Position

    Adjusting the Top-of-Form Position The top-of-form position is the position on the page where the printer will start printing. If your printing appears too high or low on the page, you can use the micro adjust feature to adjust the top- of-form position as described below.
  • Page 82 Note: The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. When the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly. You can use the default setting as a reference point when adjusting the top-of-form position.
  • Page 83 This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation. If you mark a point 5.5 mm (0.22 inch) above the perforation, you get a 9.5 mm (0.37 inch) margin on the next...
  • Page 84: Advancing The Paper To The Tear-Off Edge

    The printer advances the paper to the tear-off edge. Note: If the Tear Off/Bin lights are flashing, the paper is in the tear-off position. If you press the Tear Off/Bin button, the printer feeds your paper to the next top-of-form position. Printing on Continuous Paper...
  • Page 85: Advancing Paper To The Tear-Off Position Automatically

    Follow the steps below. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer.
  • Page 86 Load/Eject U button to feed the paper forward, until the paper perforation is aligned with the tear-off edge. Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.
  • Page 87 2-42 Printing on Continuous Paper...
  • Page 88 Chapter 3 Printing on Single Sheets Using Single Sheets ........3-2 Available paper types and paper slots .
  • Page 89: Using Single Sheets

    Available paper types and paper slots As shown below, you can load single-sheet paper one sheet at a time using the paper guide on top of the printer or the front paper guide. You can print on ordinary single sheets, single-sheet multi-part forms, postcards, and envelopes.
  • Page 90 The table below shows the types of paper you can load in the top and front paper slots and the paper thickness lever settings for each paper type. For more information on the paper thickness lever, see page 2-3. Paper type Ordinary single-sheet paper Multi-part forms (carbonless) 2 parts (original + 1 copy)
  • Page 91: Loading Single-Sheet Multi-Part Forms

    Loading single-sheet multi-part forms You can load single-sheet multi-part forms one at a time in the top or front paper slot as described in “Loading Single Sheets in the Top Paper Slot” or “Loading Single Sheets in the Front Paper Slot,”...
  • Page 92 Before printing, set the paper thickness lever (located under the printer cover) to the proper position for your paper. See the table on page 3-3. Be sure your multi-part forms do not exceed 0.46 mm (0.018 inch) in thickness.
  • Page 93: Loading Envelopes

    Load envelopes one at a time in the top slot, with the flap edge first and the flap side up. Set the paper thickness lever (located under the printer cover) to position 2 to 6 to match the thickness of the envelope.
  • Page 94: Loading Postcards

    (on page 3-10). Also, follow these guidelines: If you load postcards long edge first, always load them in the top slot. Set the paper thickness lever (located under the printer cover) to position 2. Before printing, turn on the card mode by pressing the Tear Off/Bin button until both Tear Off/Bin lights are on.
  • Page 95: Loading Single Sheets In The Top Paper Slot

    3. Set the paper release lever to the single-sheet position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. (See the table on page 3-3.)
  • Page 96 4. Close the paper guide cover. 5. Press the Operate button to turn on the printer, if necessary. 6. Insert a sheet of paper printable side down between the edge guides until it meets resistance. The printer feeds the paper automatically and is ready to print.
  • Page 97: Loading Single Sheets In The Front Paper Slot

    7. Check and change the printer driver settings as described in Chapter 4. Then send a print job to the printer. When the printer receives data, it prints the page and ejects it back onto the paper guide. To continue printing your document, remove the printed page and insert a new sheet of paper.
  • Page 98 (located under the printer cover) to the proper position for your paper’s thickness. (See the table on page 3-3.) 5. Press the Operate button to turn on the printer, if necessary. Printing on Single Sheets 3-11...
  • Page 99 7. You may need to check and change the printer driver settings as described in Chapter 4. Then send a print job to the printer. When the printer receives data, it prints the page and ejects it onto the paper guide on top of the printer.
  • Page 100 Printer driver settings overview......4-20 Using the EPSON Remote! Utility ......4-22 Installing EPSON Remote! .
  • Page 101: About Your Printer Software

    To use the EPSON Remote! utility with DOS, see page 4-22. The EPSON Status Monitor 2 utility program is available only for Windows 95. It monitors the status of your printer, alerts you when errors occur, and provides you with troubleshooting tips.
  • Page 102: Using The Printer Driver With Windows 95/98

    Start menu, the printer driver settings you make apply to all your applications. See “Accessing the printer driver from the Start menu,” on page 4-5. To check and change printer driver settings, see “Printer driver settings overview”...
  • Page 103 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper and Graphics menus.
  • Page 104: Accessing The Printer Driver From The Start Menu

    See “Printer driver settings overview,” below for detailed information about the settings. Accessing the printer driver from the Start menu To access the printer driver from the Start menu, follow these steps: 1. Click the Start button, and then point to Settings.
  • Page 105 Paper menu Paper size Orientation Paper source Using the Printer Software Select the size of the paper you want to use. If you don’t see your paper size, use the scroll bar to scroll through the list. If your paper size is not included in...
  • Page 106 Graphics menu Resolution Dithering Intensity Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3. Click the printing resolution you want.
  • Page 107: Using The Printer Driver With Windows 3.1

    “Printer driver settings overview” on page 4-10. Note: While many Windows applications override the settings made with the printer driver, some do not; so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications To access the printer driver from a Windows application, follow the steps below.
  • Page 108 2. Make sure that your printer is selected and then click Printer, Setup, or Options. (You may need to click a combination of these buttons.) The Options dialog box appears. See page 4- 10 for detailed information about the settings in this dialog box.
  • Page 109: Accessing The Printer Driver From The Control Panel

    Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel, follow these steps: 1. In the Main window, double-click the Control Panel icon. 2. Double-click the Printers icon. The Printers dialog box appears.
  • Page 110 Options dialog box Dithering Intensity Control Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3.
  • Page 111: Using The Printer Driver With Windows Nt 4.0

    4-14. Note: While many Windows applications override the settings made with the printer driver, some do not; so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications To access the printer driver from a Windows application, follow the steps below.
  • Page 112 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus.
  • Page 113: Accessing The Printer Driver From The Start Menu

    See “Printer driver settings overview,” below for detailed information about the settings. Accessing the printer driver from the Start menu To access the printer driver from the Start menu, follow these steps: 1. Click the Start button, and then point to Settings.
  • Page 114 Orientation Advanced menu Select the size of the paper you want to use from the Paper Size list. Select the paper source you want to use from the Paper Source list. Select Portrait or Landscape. Using the Printer Software 4-15...
  • Page 115 Paper/Output Graphic Document Options Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3. 4-16 Using the Printer Software...
  • Page 116: Using The Printer Driver With Windows Nt 3.5X

    “Printer driver settings overview” on page 4-20. Note: While many Windows applications override the settings made with the printer driver, some do not; so you must verify that the printer driver settings match your requirementes. Accessing the printer driver from Windows applications To access the printer driver from a Windows application, follow the steps below.
  • Page 117 The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The screen displays the Document Properties dialog box, which contains the Form and Orientation printer driver settings.
  • Page 118: Accessing The Printer Driver From The Control Panel

    See page 4-20 for detailed information about these settings. Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel, follow these steps: 1. In the Main window, double-click the Print Manager icon.
  • Page 119: Printer Driver Settings Overview

    To open these dialog boxes, see the previous sections on accessing the printer driver. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes. Document Properties dialog box...
  • Page 120 Graphics Resolution Color Optimizations Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 2, or with single sheets as described in Chapter 3. Select a printing resolution option from the Graphics Resolution list.
  • Page 121: Using The Epson Remote! Utility

    Then press Enter. 3. Select your printer’s name in the Printer Model window and press Enter. C:\EPUTIL appears as the default directory. 4. Press Enter again. The EPSON Remote! utility is copied to the C:\EPUTIL directory. Accessing EPSON Remote! To access EPSON Remote!, type C:\PRNSET at the DOS prompt and press Enter.
  • Page 122: Chapter 5 Changing Printer Settings From The Printer's Control Panel

    Selecting a Built-In Font and Pitch ......5-2 About Your Printer’s Default Settings ..... . . 5-4 Changing default settings .
  • Page 123: Selecting A Built-In Font And Pitch

    Follow these steps to select a built-in font or pitch using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, press the Pause button to stop printing. Changing Printer Settings From the Printer’s Control Panel...
  • Page 124 = On, o = Off Changing Printer Settings From the Printer’s Control Panel Font Draft Roman Sans Serif Courier Prestige Script...
  • Page 125: About Your Printer's Default Settings

    About Your Printer’s Default Settings The printer’s default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode.
  • Page 126: Skip Over Perforation

    Skip over perforation This setting takes effect only when you are using continuous paper. When you select On, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. Because most application...
  • Page 127 Auto line feed When you turn on this setting, each carriage return (CR) code received by the printer is accompanied by a line feed code. This moves the print position to the beginning of the next line. If the printer adds an extra line after every carriage return, select Off.
  • Page 128 You can specify 10 seconds or 30 seconds for the auto interface wait time. Software If you select ESC/P2, the printer operates in the EPSON ESC/P2 mode. If you select IBM 2391 Plus, the printer emulates an IBM printer.
  • Page 129 When you turn on this setting, the printer beeps when an error occurs. See page 7-2 for more information on printer errors. If you do not want the printer to beep when an error occurs, select Off. Auto CR (carriage return) This setting is available only in IBM 2391 Plus emulation mode.
  • Page 130: Changing Default Settings

    If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet. 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
  • Page 131 Any settings you have made remain in effect until you change them again. Note: You may exit the default-setting mode by turning off the printer while the printer is not printing. 5-10 Changing Printer Settings From the Printer’s Control Panel...
  • Page 132 About the EPSON Status Monitor 2 Utility ....6-2 Installing EPSON Status Monitor 2......6-3 Accessing EPSON Status Monitor 2 .
  • Page 133: About The Epson Status Monitor 2 Utility

    Note: To monitor an LQ-2180 printer on a network, you must install an optional Ethernet interface card (C82357 /C82362 /C82363 / C82364 ) in your printer and use the Status Monitor utility that comes with this card.
  • Page 134: Installing Epson Status Monitor 2

    Installing EPSON Status Monitor 2 Note: If you installed the EPSON Status Monitor 2 when you installed the printer software, you do not need to install again. To install the Status Monitor, follow these steps: 1. Make sure Windows is running. Insert the printer software CD-ROM in the CD-ROM drive.
  • Page 135: Accessing Epson Status Monitor 2

    EPSON Status Monitor 2 window. The main features of the EPSON Status Monitor 2 window are described below.
  • Page 136 When you install the Status Monitor, it automatically adds to this list the names and icons of all the EPSON printers connected to your computer. To add or delete a printer from the list, select Add Printer or Delete Printer from the Settings menu.
  • Page 137 Printer menu To get detailed information on the status of each printer in the Installed Printers list, select a printer from the list, then select from the Printer menu options described below. Printer Status Job Status Select Paper Memory Close...
  • Page 138 View menu To control the appearance and content of the EPSON Status Monitor 2 window and the Installed Printers list, select from the View menu options described below. Toolbar/Status Large Icons/ Small Icons List Details Refresh Shows or hides the toolbar and status bar in the EPSON Status Monitor 2 window.
  • Page 139 Settings menu Use the Settings menu options described below to adjust the monitoring interval for the printer, add and delete printers from the Installed Printers list, or activate the Status Monitor. Monitoring Preferences Add Printer/ Delete Printer Background Monitoring Using EPSON Status Monitor 2...
  • Page 140: Using The Printer Status Window

    Select background monitoring icon Help menu Click Help in the EPSON Status Monitor 2 window to view online help. Click About to view the Status Monitor’s version number and copyright information. Using the Printer Status window You can open the Printer Status window shown below to see detailed information on the status of a printer.
  • Page 141: Making Monitoring Preference Settings

    The Printer Status window contains two menus: Current Status and Printer Information. To open the menus, click the tabs at the top of the Printer Status window. Current Status menu The printer illustration and message boxes on this menu give you detailed printer status information.
  • Page 142: Turning On Background Monitoring

    If the icon is not on the taskbar, access EPSON Status Monitor 2 from the Start menu as described on page 6-4. Then point to Background Monitoring on the Settings menu and click Monitor from restart or Monitor now.
  • Page 143: Using The Background Monitoring Icon

    (To activate the Status Monitor, follow step 1 on page 6-11.) Double-clicking the background monitoring icon opens the EPSON Status Monitor 2 window. Right-clicking this icon opens a pop-up menu where you can choose whether the Status Alert dialog box will appear in front of other windows on the desktop.
  • Page 144 Chapter 7 Troubleshooting Using the Error Indicators ....... . . 7-2 Problems and Solutions .
  • Page 145: Using The Error Indicators

    Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you can’t fix your printer problem using this table, go to the next...
  • Page 146 = on, f = flashing ••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps) Note: The printer beeps once if you press a control panel button when the corresponding function is not available. Troubleshooting...
  • Page 147: Problems And Solutions

    Wrong tear-off position ....7-10 Printing or printout quality problems..7-11 You can also use the self test to determine whether the printer or the computer is causing the problem. See page 7-18 for instructions on printing a self test.
  • Page 148: Power Supply Problems

    Warning: Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer. The printer does not work and the control panel lights are off even though you turned on the printer. Cause The power cord is not...
  • Page 149: Single-Sheet Paper Loading Or Feeding Problems

    Single-sheet paper loading or feeding problems The printer does not load single-sheet paper or does not feed it properly. Cause The paper release lever is set to a tractor position. Continuous paper is in the paper path. The paper on the paper...
  • Page 150 The printer does not fully eject a single sheet. Cause Your paper is too long. The optional cut-sheet feeder does not feed your single-sheet paper properly. Cause The cut-sheet feeder is not installed properly. Too many sheets are loaded in the cut-sheet feeder.
  • Page 151: Continuous Paper Loading Or Feeding Problems

    Continuous paper loading or feeding problems The printer does not load continuous paper or does not feed it properly. Cause The paper release lever is not set correctly. Single-sheet paper is in the paper path. Continuous paper is not loaded properly.
  • Page 152: Wrong Top-Of-Form Position

    EPSON Remote! utility. See “About Your Printer’s Default Settings” in Chapter 5, or “Using the EPSON Remote! Utility” in Chapter 4. Check the margin or top-of-form position setting in your application software.
  • Page 153: Wrong Tear-Off Position

    Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper. Cause The tear-off position setting is incorrect. You moved the paper using the knob while the printer was on. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position.
  • Page 154: Printing Or Printout Quality Problems

    Printing or printout quality problems The printer does not print when the computer sends data. Cause The printer is paused. The printer cover is open. The interface cable is not plugged in securely. Your interface cable does not meet the printer and/or computer specifications.
  • Page 155 The printer makes noise, but nothing prints or printing stops abruptly Cause The paper thickness lever is set incorrectly. The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. The printout is faint.
  • Page 156 The print head is damaged. Caution: Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when the print head is replaced. All the text is printed on the same line. Cause...
  • Page 157 Troubleshooting What to do Turn off the auto line feed setting using the printer’s default-setting mode or the EPSON Remote! utility. See “About Your Printer’s Default Settings” in Chapter 5, or “Using the EPSON Remote! Utility” in Chapter 4. Adjust the line space setting in your application software.
  • Page 158 Your application software is not configured correctly for your printer. Software settings override settings you make using the default-setting mode, EPSON Remote!, or the control panel buttons. Vertical printed lines are not aligned. Cause Bidirectional printing, which is the printer’s standard printing mode, is out of alignment.
  • Page 159: Clearing Paper Jams

    4. If continuous paper is jammed in the printer, tear off the fresh supply at the perforation nearest the paper entry slot. 5. Turn the knob on the right side of the printer away from you to eject the paper in the printer. Remove any remaining pieces of paper.
  • Page 160: Aligning Vertical Lines In Your Printout

    Follow these steps to perform the bidirectional adjustment: 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
  • Page 161: Printing A Self Test

    Use paper that is at least 376 mm (14.8 inches) wide, such as A3-size paper. To perform a self test, follow these steps: 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
  • Page 162: Printing A Hex Dump

    If you are an experienced user or a programmer, you can print a hexadecimal dump to isolate communication problems between the printer and your software program. In hex dump mode, the printer prints all data received from the computer as hexadecimal values.
  • Page 163 2. To enter hex dump mode, hold down both the LF/FF and Load/Eject buttons while you press the Operate button to turn on the printer. 3. Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimal format.
  • Page 164 Appendix A Enhancing Your Printer With Options Options ..........A-2 Paper handling options .
  • Page 165: Options

    Options As described below, a variety of paper handling options and interface cards are available for your printer. To purchase options, contact your dealer or customer support as described in Appendix D. Paper handling options High-capacity cut-sheet feeder (C80673 )
  • Page 166: Optional Interface Cards

    You can install an optional interface card to supplement your printer’s built- in parallel interface and provide added network compatibility. The EPSON interface cards in the table below are compatible with your printer. (Not all interfaces are available in all countries.) For instructions on installing an interface card, see page A-17.
  • Page 167: Using The Optional Cut-Sheet Feeders

    Warning: You will need to move the print head by hand before installing the cut-sheet feeder. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. Enhancing Your Printer With Options...
  • Page 168: Cut-Sheet Feeder

    Remove the paper guide and printer cover. Then press up the tabs on both sides of the paper tension unit and lift it up and off the printer. If a tractor is installed in the pull position, remove it as described on page 2-32.
  • Page 169: Loading Paper In The High-Capacity Cut-Sheet Feeder

    Open the paper guide cover, and set the paper release lever to the single- sheet position. Also make sure the paper thickness lever (located under the printer cover) is set to the proper position for your paper’s thickness. Pull down the center support.
  • Page 170 Holding the lower portion of the right paper guide, slide it to match the width of your paper, but do not lock it. Slide the paper stacker midway between the paper guides as shown above. Enhancing Your Printer With Options paper stacker...
  • Page 171 Take a stack of paper (up to 150 sheets of plain paper) and fan it. Next, tap the side and bottom edges of the paper on a flat surface to even up the stack. Insert the paper stack printable side down along the left paper guide. Enhancing Your Printer With Options...
  • Page 172 Then lift up the center support and close the paper guide cover. Note: Always close the printer cover before printing. The printer does not print when the cover is open. When the cut-sheet feeder is installed, you can still load single sheets one at a time using the front paper slot.
  • Page 173: Selecting The Paper Source (Bin 1 Or Bin 2

    Selecting the paper source (bin 1 or bin 2) When the double-bin cut-sheet feeder is installed, you need to select the paper source (bin 1 or bin 2) using your application or the printer’s control panel. As shown below, the high-capacity cut-sheet feeder is bin 1 and the second-bin cut-sheet feeder is bin 2.
  • Page 174: Switching Between Continuous Paper And Single-Sheet Paper In The Cut-Sheet Feeder

    If any single sheets are in the paper path, press the Load/Eject button to eject them. Move the printer’s paper release lever to the front or rear push tractor position. Also set the paper thickness lever to the proper position for the thickness of your continuous paper.
  • Page 175: Using The Roll Paper Holder

    Fit the arc bearings into the stand as shown. Make sure you orient the stand and base plate as shown below. Then place the base plate on the stand and fasten the two together with the plastic spacing clips. A-12 Enhancing Your Printer With Options...
  • Page 176: Installing The Roll Paper Holder

    Caution: The roll paper holder is not fastened to the printer; only the printer’s weight and the two positioning pegs hold it in place. If you pick up the printer, be careful not to drop the roll paper holder. To remove the roll paper holder, carefully lift up the printer and pull out the roll paper holder from beneath the printer.
  • Page 177: Loading Roll Paper

    After you install the roll paper holder, follow the steps below to load a roll of paper: Make sure the printer is turned off. Then open the paper guide cover and remove the paper guide. Make sure the paper tension unit is installed.
  • Page 178 Place the shaft and paper roll on the roll paper holder so the paper feeds from the bottom of the roll. Turn on the printer. Then bring the leading edge of the paper up over the rear push tractor and insert it until it meets resistance. The printer loads the roll paper automatically.
  • Page 179: Removing Roll Paper

    When you finish printing, open the paper guide cover and press the LF/FF button to advance the paper. Then tear off the paper using the tear-off edge of the printer (pull it towards you for a clean cut). Removing roll paper Roll paper cannot be fed backward.
  • Page 180: Installing An Interface Card

    Make sure the printer is turned off. Unplug the printer’s power cord and disconnect the interface cable. Remove the screws from the shield plate on the back of the printer and remove the plate. Slide the interface card along the slots on both sides of the interface compartment.
  • Page 181: Using The C82305 Or C82306 Serial Interface Card

    When the unused area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the unused area increases to 512 bytes, the printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate that it is ready to receive data.
  • Page 182: Appendix B Cleaning And Transporting The Printer

    Cleaning the Printer ........B-2 Transporting the Printer ........B-3...
  • Page 183: Cleaning The Printer

    If the outer case or paper guide is still dirty, clean it with a soft, clean cloth dampened with mild detergent dissolved in water. Keep the printer cover in place and lower the paper guide cover until it lies flat on the top of the printer to prevent water from getting inside the printer.
  • Page 184: Transporting The Printer

    Warning: You will need to move the print head by hand to remove the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. Turn off the printer.
  • Page 185 Cleaning and Transporting the Printer...
  • Page 186: Specifications

    Printer Specifications ........C-2...
  • Page 187: Printer Specifications

    Printer Specifications Mechanical Printing method: Printing speed: Printing direction: Line spacing: Printable columns: Resolution: Interfaces: Paper feed methods: Paper feed speed: Specifications 24-pin impact dot matrix High speed draft 480 cps at 10 cpi maximum Draft 360 cps at 10 cpi...
  • Page 188 EPSON Roman10.5, 8-32 pt (every 2 pt) EPSON Sans Serif10.5, 8-32 pt (every 2 pt) EPSON Roman T10.5, 8-32 pt (every 2 pt) EPSON Sans Serif H10.5, 8-32 pt (every 2 pt) Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC-A,...
  • Page 189: Electrical

    This product is also designed for IT power systems with Phase to Phase voltage 220 to 240 V. Note: Check the label on the back of the printer for the voltage of your printer. Specifications One Italic and 12 graphical character tables.
  • Page 190: Environmental

    Environmental Operation Storage Paper Note: Use recycled paper and envelopes only under normal temperature and humidity conditions, as follows: Temperature Humidity Do not load paper that has been folded or is damaged, wrinkled, or curled. Ordinary single sheets: Width Length Thickness Weight Temperature...
  • Page 191 Single-sheet multi-part forms: Width Length Copies Thickness Weight Binding Envelopes: Size Thickness Weight Postcards: Width Length Thickness Weight Specifications front, top, and cut-sheet feeder entry Front and Top: 100 to 420 mm (3.9 to 16.5 inches) High-capacity cut-sheet feeder: 100 to 297 mm (3.9 to 11.7 inches) Second-bin cut-sheet feeder: 182 to 420 mm (7.2 to 16.5 inches) Front:...
  • Page 192 Continuous paper (standard and multi-part): Width Length Copies Thickness Weight (not multi-part) Weight (one sheet of multi-part) 40 to 58 g/m Binding Note: Because thick multi-part forms require a straight paper path, load them in the front slot. Continuous paper with labels: Label size Backing sheet width...
  • Page 193: Paper Alignment

    Paper alignment Front entry Printing starts at the arrow mark. The unprintable area is to the left of the arrow mark. Rear entry Printing starts at “0” on the scale. The unprintable area is to the left of the “0”. Specifications...
  • Page 194: Printable Area

    Printable area Single sheets, envelopes, and postcards: Printable area A The minimum top margin is 4.2 mm (0.17 inch). B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum width is 420 mm (16.5 inches) and the maximum printable width is 345.4 mm (13.6 inches).
  • Page 195: Continuous Paper

    Continuous paper: A The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. B The minimum left and right margins are 13 mm (0.51 inch) each. The maximum printable width is 345.4 mm (13.6 inches). The maximum width is 420 mm (16.5 inches) and the maximum printable width is 345.4 mm (13.6 inches).
  • Page 196: Safety Approvals

    Safety approvals 120 V model: Safety standards 230 V model: Safety standards Acoustic noise: CE marking 230 V model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC UL1950 CSA C22.2 No. 950 FCC part 15 subpart B class B CSA C108.8 class B EN 60950 (TÜV) EN 55022 (CISPR pub.
  • Page 197: Command Lists

    Your printer supports the following EPSON ESC/P2 control codes and IBM 2391 Plus emulation control codes. EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in your software allows you to use advanced fonts and graphics. General operation: ESC @, ESC U, ESC EM...
  • Page 198: Barcode Commands

    Barcode commands Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcode commands below: ESC ( B Format: ASCII code:...
  • Page 199: Barcode Data

    Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC.
  • Page 200 The valid data for each barcode type is described below. If invalid data is included in the barcode data string, the barcode is not printed. Barcode type Barcode data EAN-13 0-9 (Hex 30-39) EAN-8 0-9 (Hex 30-39) UPC-A 0-9 (Hex 30-39) UPC-E 0-9 (Hex 30-39) Interleaved 2 of 5...
  • Page 201: Ibm 2391 Plus Emulation Control Codes

    IBM 2391 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2391 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F...
  • Page 202: Character Tables

    Character Tables You can select the character tables shown in this section using the printer’s default-setting mode or with software commands. Note: Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F; for these tables, only the characters for hex codes 80 through FF are shown.
  • Page 203 PC 850 (Multilingual) PC 863 (Canadian-French)* C-18 Specifications PC 860 (Portuguese)* PC 865 (Nordic)
  • Page 204 PC 861 (Ice landic) BRASCII Abicomp C-19 Specifications...
  • Page 205 Roman 8 ISO Latin 1 C-20 Specifications...
  • Page 206 PC 858 ISO 8859-15 PC 437 Greek C-21 Specifications...
  • Page 207 PC 853 (Turkish)* PC 852 (East Europe)* C-22 Specifications PC 855 (Cyrillic)* PC 857 (Turkish)*...
  • Page 208 PC 864 (Arabic)* PC 869 (Greek)* PC 866 (Russian)* MAZOWIA (Poland)* Specifications C-23...
  • Page 209 Code MJK (CSFR)* ISO Latin 1 T (Turkish)* C-24 Specifications ISO 8859-7 Bulgaria (Bulgorian)*...
  • Page 210 PC 774 (LST 1283: 1993)* Estonia (Estonia)* ISO 8859-2* C-25 Specifications...
  • Page 211 PC 866 LAT. (Latvian)* PC APTEC (Arabic)* C-26 Specifications PC 866 UKR (Ukranian)* PC 708 (Arabic)*...
  • Page 212 PC 720 (Arabic)* Italic table No character is available for hex code 15 in the Italic table PC AR 864 (Arabic)* Specifications C-27...
  • Page 213: International Character Sets For The Italic Table

    International character sets for the Italic table You can select one of the following eight international character sets for the Italic character table shown below using the default-setting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France”...
  • Page 214 Your dealer ......... D-6 EPSON Helpdesk ........D-7 For Singapore Users .
  • Page 215: Contacting Customer Support

    Windows version (for example, NT, 95, or 3.1): Software application(s) you normally use with the printer and their version number(s): For North American Users If you purchased your printer in the United States or Canada, EPSON provides customer support through the following services: Electronic support services Service...
  • Page 216: Automated Telephone Services

    EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Note: If you need help using software with an EPSON product, see the documentation for that program for technical support information. Access For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 442-2110.
  • Page 217: For United Kingdom And The Republic Of Ireland

    For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland, Epson (UK) Limited provides a range of customer services and technical support. Note: For customers in the Republic of Ireland, please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections.
  • Page 218: Faxon Epson

    Support information including troubleshooting tips, switch settings and driver information To use Faxon EPSON, call 01442 227332 using a touch-tone phone. You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, Faxon EPSON will fax a copy of the document catalogue to your fax machine.
  • Page 219: For Australian Users

    For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.
  • Page 220: Epson Helpdesk

    EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.
  • Page 221: Internet Home Page

    Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: Product information Answers to Frequently Asked Questions (FAQs) Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http:// www.epson.com.hk.
  • Page 222: Glossary

    When this setting is turned on using the default-setting mode or the EPSON Remote! utility, each carriage return (CR) code is automatically followed by a line feed (LF) code.
  • Page 223 A draft printing mode you can select using the printer’s default-setting mode or the EPSON Remote! utility. High-speed draft uses a minimum number of dots per character to produce extremely high-speed printing. See also draft and near letter quality.
  • Page 224 This is the standard orientation for printing letters or documents. See also landscape. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins. printer driver A software program that runs, or “drives,”...
  • Page 225 Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it provides precise vertical alignment. You can select unidirectional printing using the printer’s default- setting mode or the EPSON Remote! utility. See also bidirectional printing. Glossary...
  • Page 226 Paper positions Standby position In the standby position, your paper is attached to the printer but is not inside the printer. Tear-off position Tear off your printed document at the printer’s tear-off edge. Top-of-form position The letters ABC above are printed at the top-of-form position.
  • Page 227 Glossary...
  • Page 228 Edge guides, 2-12, inside back cover ENERGY STAR compliance, 13 EPSON ESC/P2 control codes, C-12–15 EPSON Remote! utility, 4-23 EPSON Status Monitor 2, 4-2, 6-2–12 accessing, 6-4 installing, 6-3 window, 6-4–10 Error indicators, 7-2–3 Font button, inside front cover light, inside front cover selecting, 5-2–3, 5-5, 5-8...
  • Page 229 High-speed draft setting, 5-8 High-speed printing, 1. See also High- speed draft setting. IBM 2391 Plus emulation codes, C-16 Installing EPSON Status Monitor 2, 6-3 front paper guide, 2-8–9 front push tractor, 2-10–11 interface card, A-17 paper tension unit, 2-33...
  • Page 230 Pitch button, inside front cover light, inside front cover selecting, 5-2–3 Plastic ribbon cover, 2-39 Plugging in the printer, 1-13 Printer cover, inside back cover installing,1-11 removing, 1-7 Printer driver accessing, from NT 3.5x, 4-17–19 from NT 4.0, 4-12–14...
  • Page 231 7-9 Unpacking the printer, 1-2 Using front push tractor, 2-8–15 rear push tractor, 2-16–21 pull tractor, 2-21–33 push and pull tractor combination, 2-29–32 Utility EPSON Remote!, 4-22 EPSON Status Monitor 2, 4-2, 6-2–12 Vertical line, aligning, 7-17–18...
  • Page 232: Printer Parts

    Printer Parts paper guide cover printer cover front paper guide (closed) paper thickness lever shield plate parallel interface front paper guide (open) edge guides control panel tractor front edge guides paper guide paper separator paper release lever knob ribbon cartridge...
  • Page 233 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 EPSON AUSTRALIA PTY. LTD.

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