Samsung Dishwasher Reviews

After 18 months the dishwasher stopped working and gave an LC error code. I did some research and spoke with customer support. Both said the machine was detecting a leak so I called a plumber. The plumber said there were no leaks detected. That was $200 bucks down the drain. I contacted Samsung customer service again. They created a work ticket and said someone would contact me in 24-48 hours. They also said they would as a courtesy cover the cost of the repair, labor and parts, for this service. I received a text from the assigned company stating they do not do work that’s out of warranty and declined the job.

This is review is based on 2 years of usage. I have literally hand washed vessels and put them in the dishwasher to see them come out with food debris. This is not a once in a while experience, in fact I feel lucky if the dishes come out clean some day - which is very very rare. I have tried everything from vinegar to a dishwasher cleaner and nothing works. One might think I need to clean the filter - well there isn't one that is accessible. It screwed down with a million screws under the bottom propeller. It relies on a cheaply made food shredder apparatus that is no good. Samsung's dishwashers are a testament to its low-quality manufacturing, and serves example how Asian companies rip off western customers. The company should not be licensed to sell American markets.

Within 1 year it stopped working and no response from Samsung customer service. Although the technician came from samsung said this particular product has a problem still they don't change it and I. Still stuck with this.

An independent contractor said my 4 y/o dishwasher has unique a factory installed component that has broken and the wash tub will need to be replaced to ensure a proper repair which will be labor intense. Samsung says they need to send a technician out to evaluate the issue at a $200 charge plus labor upfront. They will repair the problem under warrantee but there will be a labor charge??? Are you kidding.??? The repair will cost more than a new unit. Sorry Sam you lose.

This model DW80R995OUS dishwasher leaked after three months of light use in our new home. It is still in for repairs and it's been over a month. We requested a new dishwasher as this is clearly a lemon. The water that leaked out damaged our new kitchen cabinets. Samsung has been avoiding us. Different people all say they will get back to us and never do. We have all new Samsung appliances that we should have never purchased. This has by far been the worst experience we have ever had in our 50 years of buying appliances.

We bought Samsung washer, dryer, fridge, gas range, micro wave and dishwasher. About 2 weeks after the extended warranty was up the freezer on the fridge stopped working and was told it would be cheaper to buy a new fridge. The dishwasher, Model DW80M9960UG/AC has stopped working now as well. I guess we should be happy that we got that much use out of it compared to the experiences of some of the people posting here. It never did seem to clean properly and did give off odours. We bought a Whirlpool fridge and tomorrow I will be buying a Whirlpool dishwasher as well.

I paid over $1000 for this dishwasher ONE year ago. Just past 1 year mark it breaks a second time and repairman said best to purchase a another one. This one too costly to repair. Samsung might have been good at one time but now their dishwashers are totally below par. I would warn anyone to not purchase one. I can ill afford to replace it, but no choice. There are several other brands and I should have done more research. Their quality with dishwashers is totally missing. Please compare and don't waste your hard earned money on a Samsung dishwasher. Better rating Minus 1...

I purchased a $900 Samsung dishwasher. It leaked and had error messages on day 1. They sent an engineer to fix it and the engineer could not fix it (missed a day of work #1 because their estimated time of arrival is between 8-5). They wouldn't refund or exchange it so they sent Engineer #2 (missed a day of work #2 because their estimated time of arrival is between 8-5). The second engineer couldn't fix it. They said they would give me a refund...they denied it 3 days later. They said a second time that they would give me a refund, then denied that one 3 weeks later. It has been 10 weeks since I bought the dishwasher (brand new). It has done no dishes. I have missed 2 days of work. They still refuse to refund or exchange the product. They still haven't sent a 3rd engineer.

We have a Samsung Washer and dryer for less of 2 years. The Washer started acting weird, unbalanced and Noise. I tried to get a Samsung technician to come and fix it…. But 1) their Charges are around $400 to $600 dollars and Plus… I can buy a New washer for that amount. 2) I heard that this company has Recalls on some of their products which is Concerning. 3) NOT DURABLE, poor Quality and not investing money in this products. Zero - 0 Recommend this products. I wish I can Attach the pictures of their "repair" prices and how their "guarantee" is not really Warranted.

1000$ dollar pile of garbage, within the first month the wheels fell off the bottom rack, causing it to hit a spot welded part that holds the gasket in place. Called Conns to send a repair technician to fix it, he sat on his phone in my kitchen and said there's nothing he can do, he then voided the entire warranty with Conns and Samsung. I've been forced to MacGyver a patch. It also requires removal and cleaning all the internal plumbing every few weeks. Hands down worst machine ever made. It also on a good day gets 20% of the dishes clean. I'll never purchase another appliance from them again. Thank you for attending my Ted talk.

We bought a nice Samsung dishwasher from best buy about 3 years ago, according with the label attached to it was built on 04/2019 so is not an old dishwasher. However it's not working properly anymore, it leaves a lot of moisture on my dishes and the filters at the bottom have mold build up in a way that I have to keep cleaning it manually at least every 2 weeks. I have used special detergent ads that supposedly remove the build up but nothing helps.

Bought all new Samsung appliances for kitchen. Happy with all except dishwasher. After 3 months it started turning itself off and giving a code for a leak. I called Home Depot and they said after 90 days it's not their problem and Samsung has refused to help fix the problem. And it had a 1 year warranty! I finally had to remove a $678.00 POS and replace it with another brand and certainly not from Home Depot either! Samsung actually quit responding to my emails about their warranty!

Not only does it not clean well, but when I do use the dishwasher, it makes a high-pitched screeching noise almost the whole time. Unfortunately, we bought all Samsung appliances for our kitchen and they are all JUNK!

This dishwasher is ridiculously loud! Unfortunately we have an open floor plan so talking and listening to music or the TV is almost impossible! We have had this product for 1 year and already we had to have a service call because the dishwasher would not start at all. Very disappointing!

After one year junked and replaced. Simple explanation, the sealing gasket hits the shelves when pushed into washer. Worse design ever. Multiple attempts to unresolved but the vendor and Manufacturer both would not honor. Again. The problem was the design. Please do not buy Samsung dishwasher. It’s a waste of money.

The dishwasher advertises quiet mode & it is. It does not do a good job cleaning. It leaves food on plates and dishes and dries it on making it harder to get off. Only certain pans will get dry leaving.

It is 3 years old and it is quiet and cleans the dishes. But the prongs keep breaking off of the racks and I don't think that is covered under the warranty. I have never had a dishwasher do this before.

My dishwasher was broken and Samsung sent a technician to repair. The technician incorrectly stated it’s a physical damage to get away with repair and now even after 2 months Samsung doesn’t care to send someone who is competent enough to repair it. I will be forced to let go my 1 year old dishwasher and technician cost - total ($900) due to Samsungs negligence. I escalated to CEO office. They were as bad as their customer support. I WILL NEVER BUY SAMSUNG PRODUCTS AND WILL MAKE SURE NONE OF MY FRIENDS OR FAMILY DO TOO!!!

Despite Samsung claims as to the quality of their dishwashers, our experience does not bear this out. It is super quiet, I'll give it that. However.. it does not wash properly. Every load almost a quarter of the contents need to be hand washed because they did not come clean. In order for even that much to be clean, it can only be loaded very sparingly with lots of space between items, and even then they don't all come clean. Loading is a nightmare. Tried following their diagram from the book that came with it, but it's a joke, there's no way you can load as indicated, things collapse on each other with no way to get water etc between, thus reducing the already very minimal cleaning ability. Also. It takes almost 3 hours to run, which is exorbitant for the very few items you can put in with any hope of them getting clean. Also, when it is finally done the dishes are completely wet so need to be dried. I gave up and now have this expensive worthless appliance taking up space. Hand washing is preferred over this disaster. I'm so angry we wasted the money on it and now can't unload it in good conscience to anyone.

I purchased all of the Samsung Bespoke appliances because the look great. However, they are extremely poor quality. The glass top on the ranges are prone to crack, mine did the first week I had it, Samsung will not repair or replace after many attempts. I had a cheap Frigidaire glass stove before this one and it lasted 9 years with no issues, fist week I had the Samsung the glass top cracked. The Dishwasher is the worst. It leaked after the first week which triggers an error code and the machine shuts down.

We bought our Samsung front load washing machine January 2021. In December 2022 our Samsung washing machine stopped spinning or emptying water. Our washing machine was turned in for a claim through our home warranty which kept saying the part was on backorder. It sat for 10 weeks filled with water which has now molded. We have it wrapped with plastic wrap to keep the mold spores in. I am highly allergic to mold. This has been a horrible health issue for me. Our home warranty which is also horrible is refusing to fix it.

Purchase unit in April of 21 and found out today that the motor has gone bad. This is a $600.00 part plus labor to install. You would think that the samsung would back their product that was a 1 1/2 years old. Would no purchase this product again.

We have a brand new Samsung washer but have been going to a laundromat for a couple of months since doesn't stand by its warranties. And the Samsung repair tech only comes to the area on Mondays, if it's not a holiday. Months of laundromats with a new washer. After 4 attempts and 2 months to fix the washer, it's still won't work. Samsung says it is still "exploring repair options." And it's always "sorry for the inconvenience." I have never seen less interest in customer service. And forget "the customer is always right". It's as if they think we're enjoying this or trying to scam them. And forget getting our laundromat bills reimbursed. We are just stuck with a washer that doesn't work. If I could pick it up and drop it at Samsung's door I would. They're the worst.

Do not buy Samsung dishwasher - are poorly made and will leak from the top rack screw on the right outside the machine. The bottom will fill up with water causing problem and will probably to my occur after one year warranty runs out.

Okay, we got the Champagne colored Samsung Washer (Model# WA52A5500AC) and Dryer (Model# DVE52A5500C) with Smartthings Wifi. IMO this is the dumbest thing on a washer and dryer and totally unneeded. First off it is a pain in the you-know-what to setup the Smartthing app that then loads your Samsung account but, the verify button for the code doesn't work. You have to go to a PC and put the code in to get the app to work. It is just a mess. You also have to go between your washer and dryer wifi and your normal wifi to set up. Anyway, you have to walk to the washer to put your clothes in right? So why not just punch the buttons while you are there. Same thing goes for the dryer. You have to take your stuff out of the washer and put in the dryer.

I purchased the Samsung dishwasher, #DW80R7060US. It's pretty and high-tech with all the impressive features however, there's a problem that I have never experienced with a dishwasher. When you load the dishwasher but it's not full so you don't start it right away, and the next day, you open it back up to load more dirty dishes, it smells horrible. There's a moldy rotten smell, and I rinse all dishes with hot water and a brush with soap prior to loading them into the dishwasher. In all my years with many different dishwashers in probably 15 houses, I've never came across this issue.

I purchased a Samsung washer and dryer at the Home Depot. 15 months later the washing machine started shaking violently. I called the Home Depot and they referred me to Samsung. Samsung sent a technician to inspect the machine; he deemed it not repairable, since a component broke off and punctured a hole inside. I called Samsung and presented my experience as a reliability problem. Every person I spoke to; 3 CSR's, 2 supervisors and the office of their president keeps referring me to the expired warranty, I finally had to express that I understand the warranty portion.

My dishwasher tub liner has a lifetime warranty which states that if it cannot be repaired it will be replaced. Goodman Home Solutions came on 9/7/22 and stated it cannot be repaired. Now Samsung is saying that because they can't get that report from Goodman, that they will not cover a replacement dishwasher. How does this even make sense??? Samsung is obligated to honor the lifetime warranty and replace my dishwasher. It's not my fault no one is able to get the report from Goodman home solutions.

Our 6-month-old dishwasher began no-starting and giving us an error code that was later traced to a leaking drain hose. Rather than replace or repair the hose, they swapped out the entire unit. I found it weird, but who was I to complain? The replacement (which looked suspiciously like a refurb with its unfamiliar gaskets) underperformed from day one, and after about 4 months, the motor died completely....

i bought the washing machine on August 15, from Lowe's, it is now broken leaking like crazy from the bottom of the machine and they can not fix it for 3 weeks, or replace it, would never buy Samsung again